Frequently Asked Questions

Everything you need to know about our natural, plant-powered home products.

Are Puracy products safe for children and pets?

Yes. All Puracy products are formulated with plant-derived, non-toxic ingredients that are thoroughly tested to be safe around your entire family, including children and pets.

What is your return policy?

We offer a 100% Satisfaction Guarantee. If you are not completely happy with your purchase, please contact us within 30 days of receiving your order for a full refund or replacement.

Are your product bottles recyclable?

Absolutely. All of our bottles are made from 100% recyclable PET plastic. We also offer eco-friendly refill pouches designed to reduce plastic, water, and energy waste by over 80%.

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days across the continental United States.

Do you test your products on animals?

No. Puracy is proudly certified cruelty-free. We never test our products or ingredients on animals at any stage of development.